I help people to resolve the dilemmas that arise from trying to be a responsible citizen in a changing country. I take up the role of researcher, facilitator, strategist, designer and coach. In Tanzania, and beyond, the certainties of the past no longer hold, and the norms of the future are yet to be established.
Underpinning my work is a facilitation process that enables people to learn how to learn, a body of evidence about how people who behave pro-socially in Tanzania make meaning of their world, and a theory of change that supports more people to better do the ‘right thing’.
My research is starting to influence civil society, the Government of Tanzania, and academics, all of whom claim a concern with promoting just forms of development in Tanzania.
When facilitating groups, designing strategy, and coaching individuals I do the following:
- Cultivate empathy and use story telling to counter the psychic distance between people.
- Engage with people as listeners, watchers, interpreters and as storytellers.
- Support the conditions for dialogue so that people can better interpret their experience.
- Help people to transform by shifting the language from one of complaint to commitment.
- Remove obstacles to collective action by helping people to define their roles, develop useful tools and effectively communicate.
- Inspire positive emotions so that people are able to see the possibility of alternative actions.
- Help people to evolve in their moral wisdom so that they become able to answer the question “What is the right thing to do?”